In 30 YEARS LATER: How My Military Service Shaped the Leader I Became, Howard Nelson Cromwell reflects on the decision he made the join the U.S. Army and how that decision informed his civilian career over the next 30 years.

“One of the fastest ways to waste money is solving the wrong problem extremely well.” I have seen it happen in businesses of every size. Revenue is down, so leadership increases the marketing budget. Turnover is high, so compensation gets adjusted. Guests are complaining, so the team gets retrained. Projects are behind schedule, so another manager is hired. Communication is poor, so another meeting is added. None of those responses are inherently wrong. The problem is that th