OPENING & DEVELOPMENT

From Concept to Opening Day—and Beyond.

 

Great concepts fail when operational infrastructure doesn't keep pace with vision.

The HNC Agency helps ownership translate a hospitality concept into an operation capable of executing it.

Services may include:

• Concept refinement

• Operational feasibility

• Business planning

• Operating budgets

• Organizational design

• Staffing models

• Job descriptions

• Technology selection

• Vendor sourcing

• Operating procedures

• Service standards

• Recruitment

• Training

• Menu and service strategy

• Pre-opening planning

• Opening timelines

• Mock service

• Opening-week leadership

• Post-opening stabilization

OPENING PROJECT DIRECTOR

For larger projects, an HNC Opening Project Director can serve as the operational point person coordinating ownership, management, culinary, vendors, technology, recruitment, training, and other workstreams leading into opening.